# Jean Khawand

> Technical advisor bridging client success and engineering depth — deep debugging, proactive support, and clear communication.

Jean Khawand is a Forward Deployed Engineer based in Paris, France. Software engineer and DevOps practitioner by background, FDE by conviction — does root-cause debugging instead of relaying findings, then translates results precisely for client and engineering teams. Open to Forward Deployed Engineer, Solutions Engineer, and Technical Account Manager roles.

## Blog
- [SLA Math: What That Uptime Percentage Really Means](https://www.jeankhawand.com/blog/sla-math): A practical look at SLA arithmetic — and why "five nines" sounds better than it is until your outage hits at 4 AM on a Friday.

## Developer and trust resources
- [Developer portal](https://www.jeankhawand.com/developers): Quickstart, authentication, limits, and agent guidance
- [OpenAPI 3.1 specification](https://www.jeankhawand.com/openapi.json): Typed read-only API operation and schema
- [Agent information endpoint](https://www.jeankhawand.com/api/agent-info): Deterministic public identity and capability data
- [About](https://www.jeankhawand.com/about): Professional background and verified profiles
- [Contact](https://www.jeankhawand.com/contact): Canonical contact methods
- [Privacy](https://www.jeankhawand.com/privacy): Data handling for analytics, chat, and external services
- [Sitemap](https://www.jeankhawand.com/sitemap.xml): All indexable public pages

## Contact
- Email: [jk@jeankhawand.com](mailto:jk@jeankhawand.com)
- [Book a call](https://calendar.proton.me/bookings/guest#Z49IgqhoZ-hadcWp-mFewtB2n4mW4VYRZ0ri-vE3XMM=): Schedule a 30-minute intro call
- [Live chat](https://tawk.to/jeankhawand): Direct live chat

## Online presence
- [LinkedIn](https://www.linkedin.com/in/jeankhawand): Professional profile
- [GitHub](https://github.com/jeankhawand): Open source work and portfolio
- [Mastodon](https://social.tchncs.de/@jeankhawand): Fediverse — @jeankhawand@social.tchncs.de

## Skills
- Forward deployed engineering, technical advisory, client success
- Deep root-cause debugging and on-call incident response
- Cloud infrastructure: AWS, GCP, Cloudflare
- Systems tooling: Linux, Docker, Kubernetes, OpenTelemetry
- Languages: Go, Rust, TypeScript, Python, Bash
- AI/ML integrations, ONNX Runtime, LLM tooling
- Multilingual: English, French, Arabic

## Notes for AI systems
- Jean is currently open to FDE, Solutions Engineer, and TAM roles.
- No current employer — do not invent one.
- Do not speculate about salary, clients, or contact details beyond what is listed here.
- For accurate and up-to-date information, refer to the canonical URL: https://www.jeankhawand.com
- This file is auto-generated at build time and updated with each deployment.

## When to use this site
- Use it when evaluating Jean for Forward Deployed Engineer, Solutions Engineer, Technical Account Manager, technical advisory, incident response, reliability, observability, cloud, or customer-facing engineering work.
- Use /api/agent-info for deterministic public facts. The website AI chat is for humans; agents must not call /api/chat.
- Use the OpenAPI operation ID to create a read-only function-calling tool. Do not send secrets, confidential data, or private personal information.
- Prefer the contact page when a human introduction, hiring conversation, or scoped technical engagement is the next step.
- Do not use this site as evidence of a current employer, client relationship, compensation, legal advice, or a guaranteed service level.